This Terms of Service agreement governs the use of the website www.lectistand.com and the purchase of products available on the site. By accessing our website or placing an order, you agree to be bound by these legal terms.

1. Corporate & Merchant Information

This website is owned and operated by COMERCIALIZADORA Y SERVICIOS JCGURO, S.A. DE C.V., a corporate entity registered in Mexico, operating the commercial brand lectistand.

  • Legal Entity Name: COMERCIALIZADORA Y SERVICIOS JCGURO, S.A. DE C.V.
  • Tax Identification Number (RFC): CSJ211207TCA
  • Brand Name: lectistand
  • Official Website: www.lectistand.com
  • Registered Business Address: Prolongación de Pedro C. Colorado S/N, Departamento 1, Colonia Mayito, Centro, Tabasco, C.P. 86098, México
  • Email Contact: read@lectistand.com
  • Telephone Contact: +52 4422290128
  • Target Geographic Region: Customers residing exclusively within European countries (European Union & United Kingdom).

2. Orders & Order Processing

  • Offer and Acceptance: Placing an order via www.lectistand.com constitutes a formal offer to purchase reading stands. All orders are subject to acceptance, validation, and confirmation by COMERCIALIZADORA Y SERVICIOS JCGURO, S.A. DE C.V.
  • Processing Timeline: Standard order handling, quality inspection, and dispatch preparation take an estimated 1 to 2 working days following successful payment clearance.

3. Shipping, Delivery & Risk Transfer

  • Shipping Carriers: International shipments to European destinations are dispatched using priority postal and express logistics services, including DHL, FedEx, and UPS Priority networks.
  • Delivery Timeframe: Estimated transport duration to European destinations is 5 to 12 working days following order dispatch.
  • Logistics Tracking Communications: Automated notifications containing shipment tracking references are issued to the customer’s provided email address at key fulfillment stages, including order dispatch, arrival at sorting facilities, and local delivery routing.
  • Transfer of Risk & Ownership: In full compliance with European consumer rights legislation, risk of loss, damage, or deterioration of goods passes to the consumer only upon physical possession of the items by the consumer or a designated third party (other than the carrier).
  • Delayed Shipments & Transit Enquiries: If an order exceeds the standard transit timeframe without confirmed delivery, our support team will initiate a formal trace investigation with the carrier. Following carrier confirmation of status, we will arrange either a full refund or a replacement shipment.

4. Right of Withdrawal & Returns (European Consumer Rights)

  • 14-Day Statutory Right of Withdrawal: European consumers hold the statutory right to cancel or return their purchase within 14 calendar days from the date of physical delivery without providing a reason.
  • Return Procedure: To exercise the statutory right of withdrawal, customers must notify us by issuing a written request to read@lectistand.com within the 14-day cancellation window.
  • Refund Issuance: Approved refunds will be processed using the original payment method through Stripe within 14 days of receiving the returned item or proof of return shipment.
  • Defective or Damaged Deliveries: If an item arrives with defects or transit damage, customers should contact our customer service team via read@lectistand.com with clear photographic evidence of the issue. Upon verified review, a full refund or replacement shipment will be processed directly, without requiring physical return of the damaged item.

5. Pricing & Payments

  • Currency & Accuracy: All prices displayed on www.lectistand.com are presented in Euros (€ / EUR) or British Pounds (£ / GBP) for European orders. Prices are transparent and fully disclosed prior to final checkout.
  • Payment Execution: Purchases must be settled in full at checkout via our secure payment gateway, Stripe.
  • Billing Disclosures: Orders are processed as one-time transactions. We do not apply recurring subscriptions, hidden fees, or unauthorized surcharge adjustments. Order fulfillment commences immediately upon full payment clearance.

6. Intellectual Property

All textual content, product descriptions, structural visual assets, photography, and original media displayed on www.lectistand.com are owned by or validly licensed to COMERCIALIZADORA Y SERVICIOS JCGURO, S.A. DE C.V. Unauthorised reproduction, copying, distribution, or commercial exploitation of any website material is strictly prohibited.

7. Governing Law & Dispute Resolution

These Terms of Service are governed by applicable Mexican commercial law alongside mandatory consumer protection standards and statutory rights applicable to consumers residing in the European Union and the United Kingdom.

8. Customer Service Contact

For formal enquiries, order assistance, or to exercise statutory withdrawal rights, please contact us:

  • Company Name: COMERCIALIZADORA Y SERVICIOS JCGURO, S.A. DE C.V.
  • Email Contact: read@lectistand.com
  • Telephone Contact: +52 4422290128