This Shipping and Delivery Policy outlines the operational procedures, fulfillment timelines, and logistical terms governing orders placed on www.lectistand.com.

1. Corporate & Merchant Information

  • Brand Name: lectistand
  • Operating Entity: COMERCIALIZADORA Y SERVICIOS JCGURO, S.A. DE C.V.
  • Tax Identification Number (RFC): CSJ211207TCA
  • Official Website: www.lectistand.com
  • Registered Address & Dispatch Origin: Prolongación de Pedro C. Colorado S/N, Departamento 1, Colonia Mayito, Centro, Tabasco, C.P. 86098, México
  • Customer Support Email: read@lectistand.com
  • Telephone Contact: +52 4422290128

2. Geographic Coverage

We exclusively process and deliver orders to customers residing within European countries (European Union & United Kingdom).

3. Order Fulfillment & Processing

  • Processing Window: Orders are quality checked, verified, and prepared for dispatch within 1 to 2 working days following payment clearance.
  • Dispatch Origin Address: All items are managed and shipped directly from our primary facility:COMERCIALIZADORA Y SERVICIOS JCGURO, S.A. DE C.V.Prolongación de Pedro C. Colorado S/N, Departamento 1, Colonia Mayito, Centro, Tabasco, C.P. 86098, México

4. Shipping Carriers & Transit Duration

  • Logistics Partners: International shipments to Europe are handled via priority postal and express logistics networks, including DHL, FedEx, and UPS Priority.
  • Estimated Transit Time: Standard transport duration to European destinations is 5 to 12 working days following carrier handover.

5. Automated Shipment Tracking

To ensure complete transparency throughout transit, automated email notifications containing shipment tracking references are issued to the email address provided during checkout at key operational stages:

  1. Order Dispatch: Notification sent upon parcel handover to the transport partner.
  2. Hub Processing: Updates issued upon arrival at main international sorting facilities.
  3. Local Routing: Final notification issued when the parcel enters local delivery networks for final handover.

6. Delayed Deliveries & Investigations

In the event that an order exceeds the standard transport timeframe without confirmed delivery:

  • Customers are requested to issue a written notification to read@lectistand.com referencing their order number.
  • Our operations team will initiate a formal trace investigation with the logistics carrier.
  • Based on the official findings of the carrier investigation, COMERCIALIZADORA Y SERVICIOS JCGURO, S.A. DE C.V. will arrange either a full order refund or a replacement shipment.

7. Transfer of Risk

In full compliance with applicable European consumer rights laws, risk of damage or loss regarding ordered items transfers to the consumer only upon physical receipt of the delivery by the customer or a designated representative.